![]() What socket and CPU are you using? What fan/heatsink? With AMD heatsinks, the retail box ones with a plastic cam through the middle can be tough to clip on properly. Double and triple check the CPU heatsink. Sounds like just a case of an overheating CPU to me. The RMA number is good for 14 days, and you have to ship to them using a "trackable" shipper, meaning no USPS. You have to request your RMA online within 15 days from date of ordering. I know because I've been buying refurbs for many years.Ĭurrent Newegg policy is "open box" can only be returned for a refund minus 15% restocking fee. Additionally, there are few deals to be had these days so you probably didn't save as much as you think you did except for motherboard, but those are also more likely to be missing items and be of "iffy" quality. Stay away from newegg, they are no longer a reliable bussiness! After just checking the Better Business Bureau, I see they have an "F" rating.That's the bane of buying Open Box stuff. After explaining to them the problem, they agreed and said I would see the money back in my account in 2-3 days. I called my credit card and told them to stop payment on this order. Thier answer - " we will contact the seller and see what the problem is." 5 days later I have still not been contacted by newegg with an answer! I also called newegg customer service and they were of little help. After multiple attempts to get a intelligent answer from the 3rd party seller as to why my order has not shipped yet, I told them to cancel the order and refund my money. More than a week later, my purchase still ha not shipped! It seems newegg has started letting 3rd party sellers (scammers) sell on their website. I placed an order on July 5th, 2023 for some memory sticks, the ad said I would have it in 5-7 days. Newegg has been my "go to" place for all my computer parts. I have been a customer of newegg for more than 20 years. All in all, I have generally had very good experiences with them and highly recommend them to anyone. Unfortunately, that is just the nature of the beast. Just like on Amazon or eBay, I guess your experiences will be a hit or miss sometimes. I haven't purchase a whole lot from third party seller there, but have had no problems when I have. There are third party sellers on their website, like those you see on Amazon, so if that is something you are interested in, it is available. ![]() But they are most well known for their computer-related products. They do also offer many other products, like electronics, automotive products, video/PC games-related items and entertainment furniture. I have purchased a lot of computer components and accessories from over the years. If you know how to build your own computer, this is a great place to save money on the individual parts that are necessary. They always have great deals and promotions running on all sorts of parts and accessories. It is really easy to find what you are looking for either using their search feature or their drop down products menu. The website is very modern looking, laid out very well and looks sharp. I would say it is a computer builder's paradise. They offer an excellent selection of all the things you need to build your very first computer or are just looking to upgrade some parts. This is one of my top choices for purchasing computer components and accessories online. ![]()
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